SMS marketing
that makes sense.
And money.

A team meeting in a glass-walled office. Two colleagues place sticky notes onto the glass.

SMS that sells

Klaviyo turns your data into dollars, with personalized and automated text messages that get shoppers to buy.

Get their number

Klaviyo gives you all sorts of ways to sign people up for texts—whether you’re greeting them for the first time or already on a first-name basis.

Use multi-step forms, click-to-text web forms, click-to-text email banners, and consent at checkout.

You can even import existing contacts and capture signups from third-party forms.

Bring browsers back

As your site visitors come and go, automatically send personalized follow-up texts to get more sales.

Send browse and cart abandonments, price drop alerts, in-stock alerts, and other texts. Add dynamic product images to show them what they’re missing.

For an added nudge, try dynamic coupon codes—especially for big-ticket items or big-spending VIPs.

Keep customers loyal

You can give customers one-to-one attention without it taking up all your attention.

Send super-specific texts to exactly the right people. Anticipate customer needs and send product recommendations proactively. You can even have two-way SMS conversations.

The amount or type of customer data you can use with Klaviyo is highly flexible. By knowing your customers better, you can serve them better.

More than
brands text
with Klaviyo

SMS that has everything you need to succeed

Instant integrations

Built-in integrations seamlessly connect to ecommerce platforms (and hundreds of other online tools) in seconds.

Toll-free or short code

It’s your choice. There’s no cost for a toll-free number. High-volume senders may want a short code (standard or vanity).

List growth tools

Turn site visitors into subscribers. Create click-to-text web forms and email banners. Let customers sign up for SMS at checkout.

Personalization at scale

Powerful segmentation lets you craft ultra-personal texts. Automation sends them at just the right time, no matter how many.

2-way conversations

Text with customers in real time. You can even reply to incoming texts directly from Gorgias and Zendesk (with more to come).

Compliance you can count on

Opt-in consent, opt-out language, quiet hours, regional differences—it’s all built in, so you can click “send” with confidence.

SMS that works hand in hand with email

Klaviyo unites SMS and email in one smart-as-hell customer platform. Brands are actually making more money by sending fewer, more relevant messages.

A new product announcement for sunglasses, shown as an email and a text message

Texts and emails have different strengths. Customers have different preferences.

With Klaviyo, you can automatically send the right mix of richly designed emails and right-now texts that get results.

A new product announcement for sunglasses, shown as an email and a text message

SMS that’s part of a whole. A whole customer platform.

The Klaviyo customer platform brings it all together—SMS, email, customer data—creating new and better ways to acquire, retain, and reengage customers.

So growth comes naturally.